Effective Date: November 4, 2024
Welcome to General Handy Pro Services (“the Company,” “we,” “our,” or “us”). By hiring us for our services, you (“the Client,” “you”) agree to be bound by the following Terms and Conditions. Please read them carefully. If you have any questions or concerns, contact us at [insert contact information].
- Scope of Services
General Handy Pro Services offers a range of maintenance, repair, and installation services, including but not limited to:
- HVAC Maintenance
- Furniture Assembly
- Electrical Work
- Plumbing Repairs
- Painting and Caulking
- Landscaping Services
- Various Home Repairs and Installations
The full list of services is available on our website or upon request. Services may vary by location and availability, and certain tasks may require special arrangements.
2. Service Estimates and Quotes
- All quotes are provided based on initial assessments and may be subject to change depending on the actual scope of work.
- Quotes are valid for [insert period, e.g., 30 days] and are non-binding until accepted by both parties.
- If additional work is required or the scope changes after work has commenced, we will provide an updated estimate for your approval.
3. Booking and Cancellation
- Scheduling: Appointments can be made via phone, email, or our online booking system (if available).
- Rescheduling and Cancellations: Cancellations or rescheduling requests should be made at least 24 hours in advance. Failure to notify us within this period may result in a cancellation fee of [insert amount or percentage].
- We reserve the right to reschedule services in cases of weather interference, emergencies, or unforeseen circumstances. We will communicate any delays promptly.
4. Payment Terms
- Payment Methods: We accept payments via [list payment methods, e.g., credit cards, cash, bank transfer].
- Deposit: A deposit of [insert percentage, e.g., 20%] may be required for certain services, especially larger or specialized jobs. The deposit amount will be specified in the quote.
- Final Payment: Payment is due immediately upon completion of services unless otherwise agreed in writing.
- Late Fees: Payments not received within [insert period, e.g., 14 days] of the due date may incur a late fee of [insert percentage or amount]. Continued non-payment may result in additional collections action.
5. Client Responsibilities
- Access to Property: You must ensure we have access to the property and any necessary permits or permissions to complete the service. Delays caused by inaccessibility may result in additional fees.
- Safety: You agree to provide a safe working environment for our service team. Hazards or unsafe conditions must be disclosed prior to the start of any service.
- Preparation: You are responsible for preparing the area where services will be performed, including removing fragile items, securing pets, and other preparatory measures as advised by our team.
6. Changes to Services
- Any changes to the agreed-upon services must be discussed and approved by both parties. Adjustments to the scope of work may lead to changes in cost and completion time.
- Unauthorized changes to the service area or project specifications may lead to suspension or termination of services.
7. Quality and Warranty
- Service Quality: We strive to deliver high-quality services and workmanship. If you are unsatisfied with our service, please contact us within [insert period, e.g., 7 days] of completion, and we will attempt to rectify the issue.
- Limited Warranty: Our work is warrantied for a period of [insert warranty period, e.g., 90 days] from the completion date, covering workmanship and labor. This warranty does not cover normal wear and tear, misuse, or issues arising from materials not provided by us.
- Exclusions: This warranty does not apply to certain service types, including but not limited to landscaping and outdoor maintenance, due to environmental factors outside our control.
8. Limitations of Liability
- General Handy Pro Services is not liable for any indirect, incidental, or consequential damages arising from the performance or non-performance of any service.
- Inherent Risks: Certain repair and maintenance work comes with inherent risks. We are not liable for damage to fragile, aged, or poorly installed fixtures, nor for damages caused by structural issues pre-existing in your property.
- Materials and Parts: Any warranties on materials, parts, or fixtures are provided by the original manufacturer. We make no warranties regarding materials not supplied directly by us.
9. Privacy and Confidentiality
- We are committed to protecting your privacy. Personal information collected during the booking and service process will be used solely for purposes related to the provision of our services and will not be shared with third parties without your consent, except as required by law.
- For more information, please refer to our Privacy Policy, available on our website.
10. Intellectual Property
- Any materials, designs, or work products created by General Handy Pro Services remain the property of the Company until all invoices are paid in full.
- No content from our website, advertising materials, or any other documentation may be copied, reproduced, or used without our express permission.
11. Termination
- Client Termination: You may terminate the service contract before the scheduled start date by providing written notice. Termination fees may apply if the cancellation is made without sufficient notice or after work has commenced.
- Company Termination: We reserve the right to terminate our services if the Client violates any terms of this agreement or if unsafe conditions arise that pose risks to our team or property.
12. Indemnification
- You agree to indemnify and hold harmless General Handy Pro Services, its employees, and affiliates against any claims, liabilities, damages, or expenses arising from your breach of these Terms and Conditions, misuse of services, or negligent actions.
13. Dispute Resolution
- Negotiation: Both parties agree to make good-faith efforts to resolve any disputes that arise.
- Mediation/Arbitration: If a resolution cannot be reached, both parties agree to submit the dispute to mediation or arbitration before taking further legal action.
- Jurisdiction: These Terms and Conditions are governed by the laws of Florida, and any disputes shall be resolved in the courts of Florida.
14. Force Majeure
- General Handy Pro Services is not liable for delays or failures in performance due to events outside our reasonable control, including natural disasters, pandemics, government restrictions, strikes, or other unforeseen circumstances.
15. Changes to Terms
- General Handy Pro Services reserves the right to update or modify these Terms and Conditions at any time. Clients will be notified of changes through our website or other communication methods.
- By continuing to use our services after any amendments, you agree to be bound by the updated Terms and Conditions.
16. Entire Agreement
- These Terms and Conditions, along with any signed service agreements or invoices, represent the entire agreement between General Handy Pro Services and the Client. They supersede any previous agreements, representations, or understandings, whether written or oral.
Contact Us
For any questions regarding these Terms and Conditions, or if you need further clarification, please contact us at:
Thank you for choosing General Handy Pro Services. We appreciate the opportunity to assist you with your maintenance and repair needs!
